Terms and Conditions

Displays, LLC d/b/a Displays Fine Art Services, together with its affiliates, subsidiaries, divisions, officers, employees and agents are collectively referred to herein as “DFAS.”

Estimates: ESTIMATES ARE NOT A CONFIRMATION OF BOOKING AND DO NOT INCLUDE TRANSIT INSURANCE UNLESS OTHERWISE NOTED. ALL ESTIMATED PRICES ARE BASED UPON INFORMATION PROVIDED AT TIME OF QUOTE AND ARE SUBJECT TO CHANGE. Estimates are based on accessibility of a 35' box straight truck (overall dims: up to 44' long and 13' 6" in height). Estimates include 30 minutes of idle wait time for all shuttle collections and deliveries. Any shuttle collection or delivery that exceeds 30 minutes in idle wait time is subject to re-scheduling and a 100% re-scheduling/cancellation fee. Any installation assumes sheet rock wall, no stairwell, and eye level and estimates do not include installation hardware unless otherwise noted. Estimates are based on dock/ground floor/easy access upon origin and destination unless otherwise noted. Any unknown obstacles, restricted access, stairs, additional services and other delays will incur additional charges. All items are assumed to be packed by shipper (PBS), unless otherwise stated, requested, or quoted by estimator in writing. Any additions or subtractions to provided information will void any estimate and a new estimate will need to be submitted. A fee of 50% of an estimate or final invoice may be charged if a job is postponed due to negligence or misinformation on the part of the client. Estimates valid for 1 month from DATE PROVIDED except for prices associated to fuel costs. All prices based on fuel costs are subject to weekly adjustments based on US Department of Energy On-Highway Diesel Fuel prices. Adjustments to prices will be reflected on the final invoice. Estimates do not include closure of streets, if required. Estimates do not include providing certificates of insurance, if required by property manager(s). By signing an estimate, you warrant and represent that you are authorized to contract on behalf of Client, that you are agree with the terms and conditions of the estimate, that you are authorized to make financial obligations for Client, and will therefore be invoiced and responsible for full payment of charges.

Fine Art Shuttles: To remain cost effective for clients, Displays Fine Art Shuttle cannot guarantee specific dates or times on Fine Art Shuttle shipments. All collections and deliveries assume easy access unless otherwise noted. Weekend collections and deliveries may be required on all shuttles. DFAS will make every effort to accommodate client requests as often as possible. Estimates include 30 minutes of idle wait time for all shuttle collections and deliveries. Any shuttle collection or delivery that exceeds 30 minutes in idle wait time is subject to re-scheduling and a 100% re-scheduling/cancellation fee. Estimates are based on work to be performed during DFAS' normal business hours. Work performed outside of normal business hours shall be subject to additional charges.

Additional Services: DFAS will not be responsible for any special services not expressly written above, unless agreed to in advance in writing. Special services requested by Client and agreed upon by DFAS shall be subject to additional charges.

Cancellation - Shuttle & Installation: DFAS reserves the right to invoice a cancelation fee for shuttle or installation bookings as follows; 72 hours – 25%, 48 hours – 50%, 24 hours – 100%.

Cancellation - Line Haul: DFAS reserves the right to invoice a cancellation fee for line haul bookings as follows; 15-11 days – 50%, 10 days or less – 100%.

Couriers: DFAS reserves the right to invoice a cancellation fee for line haul bookings as follows; 15-11 days – 50%, 10 days or less – 100%.

Fabrication: Required fabrication lead time will be confirmed at time of booking. DFAS reserves the right to invoice a 100% cancellation fee if fabrication is completed at the time of cancellation or revision to the fabrication order.

Insurance: DFAS can provide transit and storage insurance for full coverage under the terms of our policy issued by Lloyd’s of London for objects that are professionally packed by either our staff or designated agent. Unless insurance is specifically requested and purchased, the shipper agrees to hold Displays, LLC harmless for any claims of physical loss or damage (irrespective of the cause, including negligence).

Neon Clause: Due to the fragile nature, DFAS will not be held liable for any damage occurred during transport, de-installation, packing, and installation of neon glass tubes. Estimate assumes there will be a professional electrician on-site upon installation to install all electrical devices.

Paymen Terms: DFAS requires all new clients to pay in full at time of booking. Pending credit approval, all invoices are payable within payment terms according to the date of the invoice. Any invoice not paid within those terms will be subject to late charges of 1.5% per month. Client agrees to pay all reasonable attorneys' fees, costs and other expenses incurred by DFAS in seeking to collect any amounts due hereunder.

Release of Liability for Third Party Shipments: Displays Fine Art Services is released of all liability for lost, damaged, or stolen packages for any packages being shipped via FedEx or any third party shipper. All claims for loss or damage must be submitted to the shipping carrier that was responsible for the transportation of the shipment.

Storage: DFAS requires a 48 hour notice to pull items from storage for pick-up or delivery.

Subcontracting: DFAS has the right to sub-contract shipping services.

Taxes: All projects are subject to 8% Texas state sales tax or 7.87% New Mexico state sales tax depended on the location of the billing party unless a credit application and/or a tax exemption form has been filled out, returned to, and approved by DFAS.

Weather Conditions: DFAS reserves the right to cancel, postpone, and/or reschedule any and/or all projects due to unsafe conditions as a result of weather, lack of proper equipment or staff due to misinformation from the client, and/or unforeseen circumstances, at no financial cost to DFAS.